Unfortunately, I had to remove the "Thanks" extension because this platform had an update (they do this often) and this extension was not compatible with the update and showed bugs.
So in the end I had to remove this feature; I am sorry about this.
I cannot promise this because it depends on a few things, but since there is a new update to be made, I want to try to install the chat again. But we will see if this is possible. I will be checking this; just been dealing with some personal things lately.
My apologies for this.